Ground & Home
Privacy notice
Updated 13 November 2026
Who looks after your information
Dan Jones, trading as Ground & Home, is responsible for the customer information described here. You can contact me at dan@groundandhome.co.uk or on 07872 337872 about your information or to request a postal contact address.
What I collect and why
When you enquire, I receive the details you choose to provide. These may include your name, email, phone number, postcode, organisation, preferred dates, property photographs, animal routines and the work you need. I use these to reply, prepare a quote, arrange visits and carry out agreed work.
Please keep farm education enquiries to general group requirements and leave out participants’ names and personal medical information. For smallholding care, medication details should relate to the animals. Avoid including access codes or photographs showing private documents.
The basis for using your details
I use information needed to prepare your requested quote and deliver a booking to take steps towards, or perform, a contract. For enquiries made on behalf of an organisation and routine business correspondence, I rely on legitimate interests in responding to requests and running the business. Records required for tax and accounting are kept to meet legal obligations.
Services that handle enquiries
The website is hosted through OpenAI’s ChatGPT Sites. Forms are submitted through Formspree, which processes enquiry submissions and sends notifications to my business email inbox. Email providers also process correspondence.
Providers may process information outside the UK. Their privacy information describes processing locations and safeguards. See OpenAI’s privacy policy, Formspree’s privacy policy and Google’s privacy policy.
How long information is kept
Enquiry details are kept while discussing the work and for any necessary follow-up. Booking records are kept for delivering the service and dealing with related questions or disputes. Tax and accounting records are kept for the applicable statutory period. Other information is reviewed and deleted when it is no longer needed for these purposes. Provider storage and backup periods may differ.
Website use
The site code does not add advertising trackers or analytics cookies. Hosting and form providers may process technical information, such as IP addresses and request details, to deliver and protect their services.
Your choices and rights
Contact me to request access to your personal information, correct it or ask for deletion. Depending on the circumstances, you may also ask to restrict processing, object to processing based on legitimate interests, or request a portable copy. Some records may need to be retained to meet legal obligations. You can raise a concern with me or complain to the Information Commissioner’s Office.